Privacy policy

Your research workspace should stay understandable and controlled.

This policy describes what Human Highlight collects, why it is used, and how account, YouTube, AI, billing, and support data are handled.

Data we collect

Account data

Sign-in identity, email address, display name, profile image, account tier, workspace settings, and authentication state through Firebase Authentication and Firestore.

Workspace and map data

Saved maps, topology content, publish state, comments, bookmarks, likes, forks, and related workspace metadata that you create or interact with.

YouTube page data

When you choose to analyze a YouTube page, the extension may read data from the active page such as title, URL, description, chapters, comments, playlist/channel context, available transcript/captions, and public metadata needed to generate learning summaries, Q&A, recommendations, or knowledge maps. If captions are unavailable, the summary fallback uses only page text such as the title, channel, description, chapters, and keywords; it does not upload or analyze video audio or frames.

Billing and support data

Payment-provider IDs, product/variant identifiers, entitlement status, support emails, and refund/cancellation metadata. Full card details are handled by the payment provider, not by Human Highlight.

Feedback reports and screenshots

A feedback report may include the title, description, environment details, and an optional screenshot you submit. Actionable reports may be copied to our GitHub issue tracker for engineering triage. Screenshots are kept for no more than 30 days; report content is kept for no more than 90 days, then the GitHub title/body and stored report are privacy-redacted. Deleting your account triggers the same cleanup immediately. Content-free retry/audit status may remain for up to 30 additional days.

Screenshots remain in controlled private storage. We do not copy their download URLs, access tokens, or Firebase user IDs to GitHub.

How data is used

  • To sign you in, maintain your workspace, and sync paid workspace features.
  • To generate, cache, display, publish, moderate, and recommend knowledge maps.
  • To enforce quotas, paid entitlements, AI Credits, and abuse controls.
  • To provide support, troubleshoot errors, handle refunds, and respond to legal or abuse reports.
  • To measure site reliability and basic product usage through analytics and error monitoring.

Important boundaries

YouTube history Human Highlight does not need your full YouTube watch history. The extension reads only the YouTube page you actively choose to analyze, and video summary/Q&A analysis starts only after a manual user action that can be reset from the extension Options page.
Raw transcripts Available transcript/caption text is used to generate the video-learning output you requested. Raw transcripts are not used for advertising and are not intended to be permanently stored unless you explicitly save, export, publish, or share derived content.
Google APIs and Limited Use Human Highlight's use and transfer of information received from Google APIs follows the Chrome Web Store User Data Policy, including the Limited Use requirements. Google API data is used only to provide or improve the user-facing learning, sign-in, sync, support, security, and entitlement features described in this policy.
Public maps If you publish a map, that map and its public metadata may be visible to other portal visitors. Private workspace material remains private unless you publish or share it.
Children KidMap family learning is managed by a parent, legal guardian, or authorized adult. Adults create and manage accounts, authorize child-device links, and handle purchases. A linked child's profile identifiers (such as display name, email, and avatar), KidMap progress, and recent learning activity may be shown to the authorizing adult. Children should not independently create paid accounts, purchase plans, or enter payment details. The Kids landing page does not initialize Google Analytics; limited first-party fatal-error diagnostics may still be reported for security and reliability. Adults can unlink a child device, delete account data in Settings, or contact us about access or deletion.

Choices and contact

You can contact us to request help with account access, deletion, privacy questions, or legal concerns. Some records may be retained where needed for security, abuse prevention, billing records, dispute handling, or legal compliance.

Email contact@humanhighlight.co for account/privacy requests and legal@humanhighlight.co for legal notices.